Terms of Use

What JobYou is — and is not

JobYou is an intermediary. When a venue offers a shift and a professional accepts, the working arrangement is between those two. JobYou is not the employer, does not engage the worker, and does not direct anyone’s work.

That is not a formality. It means the venue defines what needs doing, and the professional decides whether to accept, when, and whether to accept again. No shift is compulsory.

Who can use JobYou

You must be 18 or over and legally able to work in the country where the shift takes place.

Professionals and venue staff sign in through different doors, with different accounts. A professional account cannot reach a venue’s area, and the reverse is equally true.

Venues must be verified

Before posting any shift, a venue must be established as real — through Google Places as an operating business, by being a confirmed MDC customer, or through a verification process carried out by a person.

This exists because JobYou moves money on behalf of businesses. An unverified venue cannot post, and the check fails closed: in doubt, it does not pass.

Offers, acceptance and declining

A venue — or an automated agent acting for it — offers a shift to a professional. Nothing is agreed until the professional accepts.

Declining is not a mark against you and carries no consequence: nobody was counting on you yet. Cancelling after accepting is different, because the venue had begun to, and it is recorded.

The rate and JobYou’s fee are frozen at the moment of acceptance. What was agreed does not change afterwards.

The shift brief

Every shift has a brief: what needs doing, the checklist, tools and access, arrival and logistics, who you work with, rules and safety, and how the work is judged.

Professionals can read the brief before accepting. Where a section was written by the venue, it says so; where it is only an industry template, nothing is attributed to anyone. JobYou does not present boilerplate as though the venue had committed to it.

Attendance and payment

The professional checks in at the shift and out at the end. Those records are the basis for payment.

In Brazil, payout is made by PIX on the venue’s behalf. JobYou retains its fee from the agreed amount and passes the rest to the professional.

Not turning up without warning (a no-show) is recorded and affects standing. If a venue cancels an accepted shift, that is recorded too — accountability runs in both directions.

Standing and automated decisions

JobYou calculates a reliability score from objective events: shifts completed, no-shows, cancellations. It influences the order in which professionals appear in a venue’s search.

This is an automated decision affecting income. So: you can see your own score and every event behind it, with weights and expiry dates; venues never see the number, only a band; and you can contest any event, with review by a person.

Contesting does not suspend the event — it keeps counting until the review concludes. That prevents an appeal from becoming a way to defer a consequence.

Automated agents

Venues may use automated agents to post shifts and make offers. Where that happens, the origin of the posting is recorded and visible.

An agent may propose. Only a person accepts a shift — neither the venue nor an agent accepts on a professional’s behalf.

Conduct

Do not use JobYou to post unlawful work, discriminate between candidates, charge professionals for access to shifts, or arrange payment outside the platform to avoid its records.

Accounts used this way may be suspended. Where money is held in escrow, it is settled before any account is closed.

Limits of responsibility

JobYou does not guarantee that shifts will be available, that a shift will be filled, or that any particular person will be offered to a venue.

JobYou is not responsible for what happens during the shift itself — that is between the venue and the professional, under the employment and civil law that applies.

Changes to these terms

If these terms change materially, we will say so in the app and by email before the change takes effect. Continuing to use JobYou afterwards means accepting the new version.

Contact

Questions about these terms: legal@mdc.com.br